Stay Safe on Rent Me

Your safety is our priority. Follow these guidelines to ensure a secure and enjoyable experience when renting or listing items on Rent Me.

Safety Tips for Renters and Sellers

  • Look for sellers with a Verified Badge, which indicates they’ve been vetted by Rent Me.
  • Check the seller’s profile for complete information, such as location and category.
  • If something feels off, contact our support team at support@rent.tent.lk to verify the user.

  • Use Rent Me’s messaging system (if available) or verified contact details to communicate with users.
  • Avoid sharing personal information like your home address, bank details, or passwords.
  • Be cautious of requests to communicate outside the platform (e.g., via unofficial apps or email).

  • Use secure payment methods recommended by Rent Me, such as cash on delivery or trusted online payment platforms.
  • Avoid paying upfront for items you haven’t inspected or received.
  • Never share sensitive financial information, such as bank account or credit card details, directly with another user.

  • Arrange to meet in public, well-lit locations, such as shopping centers or community centers.
  • Bring a friend or family member when meeting someone for the first time.
  • Inspect the rental item thoroughly before finalizing the transaction.

  • Be wary of deals that seem too good to be true, such as unusually low prices.
  • Watch for red flags, like sellers rushing you to pay or providing vague item details.
  • Report suspicious behavior to support@rent.tent.lk immediately.

Need Help Staying Safe?

If you have concerns or need assistance, contact our support team at support@rent.tent.lk.

Review our Terms and Conditions for more information on safe usage.

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